Ryan was very professional from the original assessment of size and quotation to the final installation. He informed me of the steps that it was going to take to install so that I would agree with what the final product was going to look like. Ryan made sure that I new potential issues that could arise during installation so that I knew upfront of any added costs that may be needed in the end (glad there were no issues). He treated my house as if he were installing the generator at his own. He takes pride in that the customer is satisfied with the installation. I would have given a rating of all "Excellent" but the installation took about 2 weeks longer than he originally told me although Ryan kept me informed during the delay. Ryan also was very helpful in getting the wifi set up and ensured that the settings on my phone to monitor the generator were working.
Very pleased with experience and would recommend to anyone that asks.
Ryan knows what he's doing, he recognizes issues quickly and has the expertise to efficiently install and/or repair systems. I highly recommend Howdy Services.
So friendly and professional
Howdy Services was a Joy to work with throughout the process. Ryan kept us up-to-date on the progress of the installation. All of our questions were immediately answered to our satisfaction. We HIGHLY recommend Howdy.
Our dealer is the best!!
When we contacted Generac about purchasing a generator, a dealer contacted us right away and after a few minutes we found out he actually lives a few miles from our house! Then after he explained everything in detail to my husband and myself we were sure he was the dealer we wanted to work with. His professionalism and knowledge about the product is very impressive. He started the installation at our convenience and completed it in a very timely manner. His attention to detail from the leveling of the unit, to the wiring to keeping the area looking neat and clean was just what we were hoping for. He went over all of the functions and details with myself and will come back to explain it all over again to my husband since he was out of town at the time of completion. I have and will continue to recommend Ryan & Generac to all of my family & friends.
A totally great experience!
Before writing this review I literally just said to my husband, "what a pleasure it is to work with such a friendly and professional dealer..." and that is the absolute truth. Ryan was able to repair our generator in less than 4 hours of calling. He was so friendly and professional and able to solve our problem and get us back up and running, feeling safe and protected from future outages. I recommend this dealer 100 percent!
Highly recommended and qualified installation contractor,
Very committed service provider, working to standards that are well above guidelines and my expectations. Worked to the standard that only the best was good enough.
Very impressive and very personal interaction.
Very highly recommended